Returns & Exchanges
At Death Wish Coffee, we stand by the quality of the world's strongest coffee. If our products don't meet your expectations for any reason, we offer a 30-day satisfaction guarantee to ensure you stay caffeinated and content.
Return Process
- 1.Contact the Crew
Reach out to our customer support team within 30 days of your purchase to initiate a return or exchange request.
- 2.Provide Order Details
Include your order number and the reason for the return so we can help you find a roast that better suits your palate.
- 3.Prepare Your Shipment
For non-perishable items like mugs or apparel, pack the items securely in their original packaging to prevent damage during transit.
- 4.Receive Your Refund
Once we process your request, we will issue a full refund to your original payment method or ship out your replacement items immediately.